Shipping, Returns & Support

Shipping: Our digital products are delivered instantly after purchase via secure download.

Physical product sales are coming soon and will include tracked delivery from our international fulfillment partners. Shipping details will be clearly provided on each product page.

Returns: We offer a 100% satisfaction guarantee. If you’re not happy with your product, you may request a full refund within 14 days of purchase. Please note: No refunds on digital products due to digital format. Return eligibility applies only to physical products. Just email us at [email protected].

Support: We respond to all inquiries within 48 hours, Monday–Sunday. We’re here to help you get the most out of your kits!

Operated by DecideSimplify Digital Goods, Vancouver, Canada